At Amidentis India, accessible from https://amidentis.in, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an enquiry, place an order, or interact with our services.

1. Who We Are

Our website address is https://amidentis.in.

Amidentis India provides dental, surgical, healthcare, and pharmaceutical-related products, including surgical loupes, dental products, and pharma solutions.

2. Information We Collect

We may collect personal information when you:

Visit our website
Fill out an enquiry form
Contact us through phone, email, or WhatsApp
Place an order or request product information
Subscribe to updates or promotional communication

The information we may collect includes:

Name
Mobile number
Email address
Shipping or billing address
Company/clinic name
Product enquiry details
Order and payment-related information
IP address, browser type, and device information

3. How We Use Your Information

We use your information for the following purposes:

To respond to your enquiries
To process orders and service requests
To provide product information and customer support
To arrange delivery or product demo, where applicable
To improve our website, products, and services
To send important updates related to your order or enquiry
To share promotional offers only where applicable
To prevent fraud, misuse, or unauthorized activity

4. Comments

If visitors leave comments on our website, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string created from your email address may be shared with the Gravatar service to check whether you are using it. After approval of your comment, your profile picture may be visible publicly in the context of your comment.

5. Media Uploads

If you upload images to our website, you should avoid uploading images with embedded location data, also known as EXIF GPS data.

Visitors to the website may be able to download and extract location data from images uploaded on the website.

6. Cookies

Our website may use cookies to improve your browsing experience.

Cookies may be used to:

Remember your preferences
Save login information
Improve website performance
Analyze website traffic
Support security and spam prevention

If you leave a comment on our website, you may choose to save your name, email address, and website in cookies for convenience. These cookies may last for one year.

If you visit our login page, a temporary cookie may be set to check whether your browser accepts cookies. This cookie does not contain personal data and is removed when you close your browser.

When you log in, cookies may be used to save login details and screen display preferences.

7. Embedded Content from Other Websites

Pages or articles on this website may include embedded content such as videos, images, articles, maps, or social media content.

Embedded content from other websites behaves the same way as if you visited those websites directly.

These third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with their content.

8. Payment & Transaction Information

If you make a purchase through our website, payment information may be processed through secure third-party payment gateways.

Amidentis India does not store full card details such as complete debit card or credit card numbers. Payment-related information is handled by authorized payment service providers as per their security standards.

9. Who We Share Your Data With

We do not sell your personal information.

We may share limited information only when required for:

Order processing
Delivery and courier services
Payment processing
Customer support
Website security and spam protection
Legal or regulatory compliance

If you request a password reset, your IP address may be included in the reset email.

10. How Long We Retain Your Data

We retain personal information only for as long as necessary for business, legal, administrative, or security purposes.

If you leave a comment, the comment and its metadata may be retained indefinitely so that follow-up comments can be recognized and approved automatically.

For users who register on our website, we store the personal information provided in their user profile. Users can view, edit, or delete their personal information at any time, except they may not be able to change their username. Website administrators can also view and edit this information.

11. Your Data Rights

You may request access to the personal data we hold about you.

You may also request correction or deletion of your personal data, subject to legal, administrative, security, or business record requirements.

This does not include data we are required to keep for legal, tax, security, or compliance purposes.

12. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no internet-based website or electronic storage system can be guaranteed to be completely secure. Users are advised to share information carefully and avoid sharing sensitive information through unsecured channels.

13. Marketing Communication

We may contact you with product updates, offers, service information, or promotional communication related to Amidentis products.

You may request to stop receiving promotional communication by contacting us.

14. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Website data may also be processed through hosting providers, analytics tools, security plugins, form plugins, courier partners, or payment gateways where required for website functionality and business operations.

15. Changes to This Privacy Policy

Amidentis India may update this Privacy Policy from time to time. Any changes will be posted on this page.

Continued use of our website after updates means you accept the revised Privacy Policy.

16. Contact Information

For any privacy-related questions, data correction requests, or concerns, you may contact us:

Amidentis India
Unit 109 & 603, Assotech Business Cresterra,
Sector 135, Noida, Uttar Pradesh – 201304

Sales Related Enquiry: +91-9319610685
Toll Free: 1800-309-3833
Email: Sales@amidentis.in